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FAQ

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Naše FAQ

Everything you need to know about our services, process, and technologies.

🌐 General Information

1. What does LTStudio do?

We specialize in custom web development, e-commerce solutions, and digital strategy.

2. Where are you based?

We are headquartered in Slovakia/Czechia, serving clients worldwide.

3. How can I contact you?

Via our website form, email at info@ltstudio.cz, or via phone.

4. Do you work on weekends?

Our standard hours are Mon-Fri, but we provide emergency support 24/7.

5. When was LTStudio founded?

We launched in 2024 to redefine modern digital design.

6. Do you offer free consultations?

Yes, the initial discovery call is always free of charge.

7. What size companies do you work with?

From startups to established mid-sized enterprises.

8. What is your primary goal?

To deliver high-performance digital tools that drive business growth.

9. Do you have a physical office?

Yes, but we operate primarily as a remote-first, highly efficient team.

10. Who is in your team?

Expert designers, developers, and marketing strategists.

11. Are you hiring?

Check our "Careers" section for current openings.

12. Do you offer non-profit discounts?

Yes, we love supporting meaningful causes with special rates.

13. Are you a VAT payer?

Yes, all our services include standard VAT billing.

14. How fast do you reply to inquiries?

Usually within 24 hours during business days.

15. What does LT stand for?

It represents our core pillars: Lead & Technology.

16. Do you work with international clients?

Yes, we have clients across Europe and North America.

17. Do you provide training?

Yes, we train your team to manage your new website or store.

18. Do you audit existing websites?

Yes, we offer comprehensive UX and technical audits.

19. What are your core values?

Quality, transparency, and data-driven results.

20. Where can I see your work?

Visit the "Our Work" or "Portfolio" section.

💻 Development & Process

21. How long does it take to build a website?

Typically 4 to 10 weeks, depending on the complexity and content readiness.

22. Do you use templates?

No, we create unique, custom-made designs tailored specifically to your brand.

23. Can I update the website myself?

Yes, we use user-friendly CMS platforms like WordPress or Webflow.

24. What is a wireframe?

A blueprint of your site's structure before we add design.

25. How many design revisions do I get?

We usually include 2-3 rounds of revisions to ensure perfection.

26. Is my site mobile-friendly?

100%. Responsive design is our baseline standard.

27. What is UX design?

User Experience design—making the site intuitive and easy to use.

28. What is UI design?

User Interface design—the visual aesthetic (colors, fonts, layout).

29. Do I need to provide images?

You can, or we can source high-quality stock photos for you.

30. How do you handle testing?

We test across all major browsers and real mobile devices.

31. What is a domain name?

Your website's address (e.g., yourfirm.com).

32. What is web hosting?

The server space where your website files live.

33. Can you help me pick a domain?

Yes, we can suggest SEO-friendly names.

34. Can you redesign my old site?

Yes, we specialize in modernizing legacy websites.

35. Do you offer logo design?

Yes, as part of our branding packages.

36. What is the approval process?

You sign off on wireframes, then design, then the final build.

37. Do you write code from scratch?

Yes, for custom features and high-performance apps.

38. Can you handle professional photography?

Yes, we partner with specialized photographers.

39. What is a Landing Page?

A single page focused on converting one specific goal.

40. Site vs. E-shop?

Sites inform; E-shops sell products and process payments.

41. What is a favicon?

The tiny icon in your browser tab.

42. Who owns the website?

You do. 100% ownership upon final payment.

43. Can I have video backgrounds?

Yes, though we optimize them for speed.

44. What is web analytics?

Tools like Google Analytics to track visitor behavior.

45. What is your tech stack?

Usually React, Next.js, Tailwind, and Node.js.

🛒 E-commerce & Sales

46. Which e-commerce platforms do you use?

Shoptet, WooCommerce, Shopify, or custom builds.

47. How many products can I sell?

Unlimited. Our systems scale from 1 to 100,000+ items.

48. Can you integrate payment gateways?

Yes (Stripe, PayPal, GoPay, Comgate, etc.).

49. How do you handle shipping?

We integrate Packeta, DHL, PPL, and other carriers.

50. Can the shop generate invoices?

Yes, we automate invoice creation and emailing.

51. Is there inventory sync?

Yes, we can sync with your ERP or accounting software.

52. What are XML feeds?

Files used to export products to Google Shopping or Heureka.

53. Can I sell in multiple currencies?

Yes, we handle multi-currency and multi-language setups.

54. Do you support international taxes?

Yes, we set up tax rules for different regions (VAT/Sales Tax).

55. What are product variants?

Options like size, color, or material for a single item.

56. Do you do B2B portals?

Yes, with features like wholesale pricing and gated access.

57. How secure are payments?

We use SSL and PCI-compliant third-party gateways.

58. Can I offer discount codes?

Yes, advanced coupon systems are built-in.

59. What is "Abandoned Cart"?

Emails sent automatically to people who didn't finish their purchase.

60. Can users leave reviews?

Yes, we can build custom or integrate 3rd party review systems.

61. Is the checkout fast?

We optimize for "one-click" style efficiency to reduce bounce.

62. Can I sell digital products?

Yes, we handle automated downloads and license keys.

63. What about subscriptions?

We can set up recurring billing for services or boxes.

64. What is a POS integration?

Connecting your online shop with your physical store register.

65. Is the site secure against hackers?

We use firewalls and regular security patches.

🚀 SEO & Marketing

66. What is SEO?

Search Engine Optimization—getting you to the top of Google.

67. Can you guarantee #1 rank?

No one can honestly guarantee it, but we use proven methods to get you close.

68. How long until I see SEO results?

Usually 3 to 6 months for significant movement.

69. Do you do keyword research?

Yes, to ensure you rank for terms people actually search for.

70. What is PPC?

Pay-Per-Click advertising (Google Ads).

71. Do you manage Meta Ads?

Yes, we handle Facebook and Instagram campaigns.

72. What is conversion rate?

The % of visitors who take a desired action (like buying).

73. Can you set up my Google My Business?

Yes, essential for local SEO.

74. What are backlinks?

Links from other sites to yours, which boost your authority.

75. Do you do Email Marketing?

Yes, we integrate Mailchimp or Ecomail.

76. What are Meta Descriptions?

The short summary people see in Google search results.

77. Do you write blog posts?

Yes, as part of our content marketing strategy.

78. What is Alt-text?

Hidden descriptions on images that help SEO and accessibility.

79. How do you measure success?

Via defined KPIs like traffic, leads, and revenue.

80. What are Core Web Vitals?

Google's metrics for site speed and stability.

81. Is copywriting included?

We offer it as a specialized add-on service.

82. What is a heatmap?

A visual tool showing where users click and scroll.

83. What is A/B testing?

Comparing two versions of a page to see which performs better.

84. Do you do LinkedIn marketing?

Yes, specifically for B2B lead generation.

85. How do you handle cookies/GDPR?

We install compliant cookie banners and privacy policies.

💰 Pricing & Support

86. How much does a website cost?

It varies, but custom projects typically start at €1,500.

87. Do you require a deposit?

Yes, standard is 50% upfront to begin.

88. Do you offer monthly maintenance?

Yes, we have "Care Packages" for security and updates.

89. Are there hidden fees?

No. Everything is listed in our transparent proposal.

90. What if I want to change something later?

We provide ongoing support on an hourly basis or retainer.

91. Are licenses included?

Usually, but we’ll specify if a 3rd party tool requires a subscription.

92. How do you handle "bugs"?

Any errors on our part are fixed for free within the warranty.

93. What if my site crashes?

Our maintenance plans include 24/7 monitoring and rapid recovery.

94. Can I cancel my hosting?

Yes, you have full control over your accounts.

95. What are the yearly costs?

Typically domain (~€15) and hosting (~€100-300).

96. Do you offer SLA agreements?

Yes, for enterprise clients requiring guaranteed uptime.

97. Do you provide a CMS manual?

Yes, we give you a custom PDF or video guide for your site.

98. Can you help with digital grants?

Yes, we can provide documentation for subsidy applications.

99. How long do you keep backups?

We keep project archives for at least 2 years.

100. How do we start?

Simply click the "Contact Us" button and book a call!

Still have questions?

We're here to help. Reach out and we'll reply within 24 hours.

Get in Touch
What clients say

Our
Clients

Professional team, modern design, and excellent communication.

Lucia Novak
Lucia NovakClient

Our website exceeded expectations. Highly recommended.

Martin Kovac
Martin KovacClient

Great collaboration and top-quality execution.

Petra Horvath
Petra HorvathClient
Let's connect

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Address

LTStudio HQ
Borovicový Les 12,
900 01 Stupava

Office Hours

Mon — Fri: 08:00 - 20:00
Sat — Sun: 10:00 - 18:00